COVID-19 has had an immense effect on our lives. But, one thing that hasn’t changed is the IT services professionals who need to keep things running smoothly in 2020 – even as remote work becomes more prevalent and complicated needs arise, these specialists with expertise across many platforms emerge from nowhere.
The TSIA released a report “State of Managed Services” at the beginning of 2020, revealing some interesting, if not surprising, statistics. It shared the info that the revenue ratio between products and services for T&S 50 (an index on 50 most prominent tech companies) has flipped, with 60% coming from service-based offerings. This goes to show how managed services continue to grow as an industry.
Maintaining a business can be difficult, and if you’re in charge of managing that aspect, then it’s not easy. That is why many owners choose Managed IT Services because they understand what challenges may come up and how best to handle them; often even before those problems arise!
Why SMB’s Need Managed IT Services?
As per the Salesforce Small and Medium Business Trends report, many SMB’s have been struggling with access to capital which is one of their top constraints. In addition, with cyber threats on everybody’s mind recently, it can be difficult for them to find tech that meets all needs in this space effectively while keeping up security protocol.
Businesses are growing and need to find ways of staying competitive. However, they also realize that they can no longer survive without professional help so that more companies will seek out managed services!
4 Key Reasons That Drives the Need of Managed IT Service
1. Access to Latest Technologies
The SMBs are over-burdened IT staff that lack the necessary skills and training for specific tasks. As a result, they turn towards an outside technical support team, such as MSPs, who can handle everything from network troubleshooting to system administration to make them more efficient overall. If you require IT Support Company to help with all your needs, outsourcing is just what you need. It provides you with an expert to keep everything under control in case something goes wrong. It also benefits from having access to solutions like remote monitoring and management (RMM), backup disaster recovery (BDR), and cloud computing.
Investing in managed services could be the key to success for your business. Working with an MSP can help make resources more reliable and give you access to new technology to increase productivity.
2. ROI & Cost Saving
One of the significant aspects that businesses values are higher cost saving with managed services. IT budgets consist of many items: hardware costs, software and network infrastructure, and maintenance. Most SMBs lack a dedicated IT department and their staff doing technical tasks outside their expertise. It results in slow productivity and chances to grow.
With managed services, you can more easily predict your IT costs on a month-to-month basis. You free up staff members’ time and increase overall productivity with this service while also freeing them to devote it towards higher-value projects that are adequately equipped for success to provide an ROI more than what was predicted before engaging us!
3. Improved Security
Security is a crucial concern for all small businesses. A recent study by Ponemon Institute found that 66% of SMBs worldwide reported cyber-attacks within the last year, with business email compromise and ransomware attacks leading those charging into battle against hackers who want your company’s data.
It is time for SMBs to evaluate their cyber security needs and make sure that to Managed IT services to build a risk-first culture is now!
4. Hassle-Free Operations
The most crucial benefit of managed IT services is that SMBs don’t have to worry about their daily IT operations or second guess the speed & reliability of their network. Not only this, but they don’t have to look after their IT environment as by hiring a Managed IT Services they get 24*7 coverage. This helps them focus on growing their business.
With services like RMM and the security suite, it’s possible to detect potential disturbances before they develop into more critical threats. In addition, when SMBs hire for managed IT support, they troubleshoot glitches or bugs that companies might miss. As a result, businesses can operate without going through the trouble of fixing stuff that you do not entirely understand and work in a hassle-free manner.